Frequently Asked Questions
Here are some answers to the questions we are asked frequently.
What do you mean by 'unlimited'?
'Unlimited' means that you can create as many sections and pages as you need for your website, within the limitations of your website framework.
What is iASP?
iASP is a proprietary CMS platform that has been building Australian websites for over 20 years.
The platform was built in Australia and is maintained in Australia.
To learn more about the iASP CMS, visit the iASP website.
Do you cater to custom jobs?
We have tailored our websites for small businesses, but Yes, we can cater for 'bespoke' websites. As these types of websites often require a customised template to be built and then integrated on a CMS, additional project and production costs will apply.
Contact us to discuss your specific website requirements and get a quote for your bespoke project.
Can choose where I host my website?
No, as we use a proprietary CMS platform, we are limited to the hosting requirements of the platform
iASP websites are not able to be hosted on unapproved web hosts.
How does payment work?
You can pay for the production of your website upfront, or you can sign up for finance through our finance-provider.
Payment of your ongoing management fees is separate from your production fee, and is payable for the life of your website.
Is this a subscription?
In a way, your ongoing management fee is like a subscription, which you pay monthly to continue your website services, and can cancel at any time.
Note: Depending on your finance plan, you may still need to pay for the production cost for your website.
Can I cancel at any time?
Yes, you may cancel your website service at any time, no questions asked : )
Note: Depending on your finance plan, you may still need to pay for the production costs for your website.
What if I want to move my website?
You can choose to move your website whenever you want, however you will be cancelling your services with us and will need to have your website rebuilt onto another platform.
You fully own and are free to take all of your website content, however you may not re-use your website framework with another developer or provider.
Where can I get support for my website?
You can get support for your HubCom Digital website by emailing firstname.lastname@example.org or by phoning (07) 5457 9676 during business hours (AEST).
Did we miss something?
Feel free to drop us a line with any further questions. One of our support team will get back to you ASAP.Get in touch ›